WELCOME TO SHINOH "METALWEAR FOR INDIVIDUALS"

Policies

CUSTOM ORDERS

We offer customized products regarding sizing and materials such as platinum, and Gold (18k/14k). Please contact us at staff@shinohwear.com for these orders. 

SHIPPING

Your tracking number will be sent by email once your order has shipped. For international orders, please be aware of your country's import duty fees and taxes. 

RETURNS/EXCHANGES

If, for any reason, you are not satisfied with your purchase, please contact us so we can send you the shipping address and send you the exchange details.If you want to exchange an item, you must send it back within 14 days of delivery.

  • Proof of purchase and original packaging required. 
  • We are not responsible for lost or stolen items.

GUARANTEE

Quality is what we believe in at Shinoh. We want you to be 100% satisfied for choosing to wear our products and will do our best at handling any matter with fairness and responsibility. We are here to help by email staff@shinohwear.com

PRODUCTION TIME

Our products are made to order. Please allow for up to 2-3 weeks of production before shipment.

CARE

Please avoid any excessive bending of jewelry. We recommend removing jewelry for any sports activity.